Refund policy
Customer Satisfaction Commitment
At the Foothills Gear Garage, our top priority is ensuring you're thrilled with your purchase. We're committed to providing high-quality gear and exceptional service. If you're not completely satisfied with a product, we're here to help.
Hassle-Free Returns
We gladly accept returns for any item that meet the following conditions:
-Retail Products: Item is unused, in original packaging, and returned within 30 days of purchase.
-Consignment Products: Item is unused and returned within 48 hours of purchase.
Please return all items to our 410 South Sterling Street store in Morganton.
Refunds and Refurbishment Fees
If returned items are used or missing packaging, we may charge a refurbishment fee to restore them to sellable condition.
Please contact us with any questions!